1St Pet Veterinary Centers North Valley

1St Pet Veterinary Centers North Valley is a small-animal veterinary clinic in Phoenix, Arizona, located at 18453 N 7th Ave, Phoenix, AZ 85023. The clinic is described by reviewers as treating dogs and cats, with experiences ranging from routine visits to more urgent concerns. Recent feedback is mixed, with many comments on staff friendliness and care quality alongside concerns about long waits.

Services

•Veterinary care for dogs and cats
•Evaluation and treatment for eye problems (including corneal ulcers mentioned in reviews)
•Care planning and ongoing management for complex cases (a heart patient was described in reviews)
•Assessment of gastrointestinal issues (mentioned in reviews)
•In-room checkout option to reduce time and tension at the front desk (mentioned in reviews)

Pricing

No published pricing information is available for this clinic.

People

No individual veterinarians or staff members are named in the recent reviews.

Reviews

Google shows a 4.1/5 rating from 1054 reviews. Recent comments frequently mention friendly, helpful front-desk interactions, efficient check-in/check-out (including checkout completed in the exam room), and veterinarians who take time to explain findings and outline treatment plans. Critical reviews describe very long waits and, in one case, concerns about limited doctor availability during a visit described as emergency-related, as well as dissatisfaction with follow-up communication and pain-medication guidance. Some reviewers also characterize the clinic as expensive while still feeling their pets received good care.

Reviews for 1St Pet Veterinary Centers North Valley

Note: Showing the 5 most recent Google reviews out of 1054 we track in total. Recent reviews may not be representative of overall sentiment.

Lutz Vomberg

2 weeks ago

Although expensive my cats and dogs always get great care.

Alia Morelli

2 weeks ago

I took my dog in for his eye. They only had 1 doctor available so we had to wait 6 hours to be seen due to more urgent cases. I don’t mind waiting, but for an Emergency hospital I can’t understand why there would only be 1 doctor. The front office had to constantly remind the doctor that we were there. When we finally got ahold of the doctor we were done within minutes. He told me that my dog was in a lot of pain due to an ulcer. He did not recommend me pain medicine for my dog by the way, I had to ask. I can’t imagine if I didn’t think to ask that my dog would be in excruciating pain the entire healing process. They also said my dog would be better in 7 days. My dog was not better in 7 days. I’m now on day 7 and my dog is in the same situation he was in before i took him in the last time. I called them to let them know the situation and they had nothing of value to tell me and were very dismissive. I regret bringing my dog here and I will not be coming back here again. Edit: I’m editing my review for 2 stars. I took my dog to the vet and they said that the ulcer has healed and that the pain is residual inflammation, so at least my concerns were treated. I want to give an extra star for the kindness of the front desk staff when I was there. However, I’m still critical of the lack of doctors, no recommendation for pain meds after telling me my dog is in a lot of pain, and the rudeness when I called back and expressed my concerns.

Jenni Christini

3 weeks ago

Outstanding from start to finish. Quick check in and check out - I've always been taken to a room quickly and I love the check out done in the room to reduce anxiety or tension at the front desk. Extremely friendly service, and I didn't feel rushed at all. I've always had a great experience here. I highly recommend! My puppy was all happy tail wags!

Shannon Grimmett

3 weeks ago

Everyone was friendly and helpful. The vet took her time to explain everything and give us a solid treatment plan for our heart patient pup. The facility is modern and clean, the front desk staff seems friendly with one another and with their clients. I dont get the sense that they are understaffed like many vet clinics are these days.

SuperSerb

3 weeks ago

Came with my little pup that was having gastrointestinal issues, which had persisted for a couple of days already. Sat for two and half hours and left as my regular vet was opening at the time. It seemed like nobody was in the building, doctor or clients, and while I was told the vets were switching from night to day shift, I still sat and waited. Almost fell asleep in the exam room. At about 8am, I got up and left and got my dog to her regular vet where she got the treatment she needed.